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7th March, 2019

Wizz Air fined for late luggage delivery

The government office in Budapest has fined low-cost airline Wizz Air Ft 15 million because of late luggage delivery.

Baggage belonging to passengers on the airline’s January 26 flight from Dubai to Budapest was delivered three days later.

Wizz Air said at the time that the plane had to leave with more fuel than usual because snow was forecast in Budapest, so baggage belonging to some passengers was unloaded before take-off.

Passengers were informed upon arrival that the airline had simply not brought their baggage on board.

Public service state secretary Bence Tuzson initiated an inquiry on January 28.

The government office found that passengers were not informed properly nor in time, adding that Wizz Air followed improper commercial conduct.

Sources regularly consulted, with abbreviations used in text: Népszabadság (N); Magyar Hírlap (MH); Világgazdaság (VG); Napi Gazdaság (NG); Magyar Nemzet (MN); Népszava (Nsz); Kossuth Rádió news (KR); nightly TV news (TV).

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